Privacy Policy

Effective Date: 04 MAR 2026

Red Croc Martial Arts ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Emergency contact details
• Date of birth
• Guardian Details for underage students
• Medical information relevant to training
• Membership or registration details
• Payment information (processed securely via third-party providers)
• Any information you provide via contact forms or trial booking forms

We may also collect non-personal information such as:

• Browser type
• Device type
• IP address
• Pages visited
• Referral sources

2. How We Collect Information

We collect information when you:

• Submit a contact form
• Book a trial session
• Register for membership
• Subscribe to updates
• Interact with our website

We may also collect cookies and analytics data automatically.

3. How We Use Your Information

We use your information to:

• Process bookings and memberships
• Respond to enquiries
• Provide martial arts training services
• Communicate class updates or changes
• Improve our website and services
• Comply with legal obligations

We do not sell or rent your personal information.

4. Payment Information

If payments are processed online, they are handled by secure third-party payment providers. We do not store full credit card details on our servers.

5. Cookies & Analytics

Our website may use cookies to enhance user experience and track website performance. Cookies may be used for:

• Website analytics
• Session management
• Improving navigation

You may disable cookies via your browser settings. However, some site functionality may break.

6. Disclosure of Information

We may disclose your information:

• To instructors or staff as necessary for training and safety
• To emergency services if required
• To third-party service providers for functional requirements only (e.g., event management, email, payment processors)
• When required by law

All third-party providers are expected to handle data securely.

7. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Access & Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

9. Children's Privacy

As martial arts training may involve minors, personal information relating to children is collected only with parental or guardian consent.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or wish to access or correct your information, please contact: