Privacy Policy
Red Croc Martial Arts
Effective Date: 04 MAR 2026
Red Croc Martial Arts (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Emergency contact details
- Date of birth
- Guardian Details for underage students
- Medical information relevant to training
- Membership or registration details
- Payment information (processed securely via third-party providers)
- Any information you provide via contact forms or trial booking forms
We may also collect non-personal information such as:
- Browser type
- Device type
- IP address
- Pages visited
- Referral sources
2. How We Collect Information
We collect information when you:
- Submit a contact form
- Book a trial session
- Register for membership
- Subscribe to updates
- Interact with our website
We may also collect cookies and analytics data automatically.
3. How We Use Your Information
We use your information to:
- Process bookings and memberships
- Respond to enquiries
- Provide martial arts training services
- Communicate class updates or changes
- Improve our website and services
- Comply with legal obligations
We do not sell or rent your personal information.
4. Payment Information
If payments are processed online, they are handled by secure third-party payment providers. We do not store full credit card details on our servers.
5. Cookies & Analytics
Our website may use cookies to enhance user experience and track website performance. Cookies may be used for:
- Website analytics
- Session management
- Improving navigation
You may disable cookies via your browser settings. However, some site functionality may break.
6. Disclosure of Information
We may disclose your information:
- To instructors or staff as necessary for training and safety
- To emergency services if required
- To third-party service providers for functional requirements only (e.g., event management, email, payment processors)
- When required by law
All third-party providers are expected to handle data securely.
7. Data Security
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Access & Correction
You may request access to the personal information we hold about you and request corrections if necessary.
To do so, please contact us using the details below.
9. Children’s Privacy
As martial arts training may involve minors, personal information relating to children is collected only with parental or guardian consent.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or wish to access or correct your information, please contact:
Red Croc Martial Arts
Darwin, Northern Territory, Australia
Email: lachlan@redcrocmartialarts.com
Phone: 0421 845 786